Facebook denies it collects call and SMS data from phones without permission

technicalstudio | March 25, 2018 | 0 | Tech News

After an Ars Technica report that Facebook surreptitiously scrapes call and text message data from Android phones and has done so for years, the scandal-burdened company has responded that it only collects that information from users who have given permission.

Facebook’s public statement, posted on its press site, comes a couple of days after it took out full page newspaper ads to apologize for the misuse of data by third-party apps as it copes with fallout from the Cambridge Analytica scandal (follow the story as it develops here). In the ad, founder and chief executive officer Mark Zuckerberg wrote “We have a responsibility to protect your information. If we can’t, we don’t deserve it.”

The company’s response to the Ars Technica story, however, struck a different tone, with Facebook titling thepost “Fact Check: Your Call and SMS History.” It said “You may have seen some recent reports that Facebook has been logging people’s call and SMS (text) history without their permission. This is not the case,” before going on to explain that call and text history logging is included with an opt-in feature on Messenger or Facebook Lite for Android that “people have to expressly agree to use” and that they can turn off at any time, which would also delete any call and text data shared with that app.

Ars Technica has already amended its original post with a response to Facebook’s statement, saying it contradicts several of its findings, including the experience of users who shared their data with the publication.

“In my case, a review of my Google Play data confirms that Messenger was never installed on the Android devices I used,” wrote Ars Technica IT and national security editor Sean Gallagher in the amendment to his post. “Facebook was installed on a Nexus tablet I used and on the Blackphone 2 in 2015, and there was never an explicit message requesting access to phone call and SMS data.

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