Smartphones leading the way to UC success


Smartphones have become the go-to global communication tool as workers on the go ditch the desk phone, new research has said.

Mobile devices are increasingly used to keep employees connected to a range of messaging and collaboration services, according to a worldwide study from PGi.

Overall, nearly half (44 per cent) of workers named smartphones as their chosen device for unified communication and collaboration (UC&C) services in the next few years, beating out their PC or laptop (43 per cent) or tablet (four per cent), as workers look for more flexibility when it comes to staying in touch.

The rise of the smartphone has led to a rapid demise for traditional workplace communication tools, with desk phones seeing a 70 per cent decline in usage over the last five years. Over half (55 per cent) also said that their usage of desk phones for conference calls had decreased.


“This global survey of mobile industry professionals shows that collaboration fuels enterprise success and that the smartphone is now the go-to device for UC&C services,” said Frank Paterno, vice president, global carriers, PGi.

“We’re estimating that over 50 percent of endpoints on our audio or web conferences will be from a smartphone by 2020.

This article was sourced fromTechRadar

No Comments

Leave a Reply

Samsung Galaxy S9, Galaxy S9+ Get Mickey Mouse, Minnie Mouse-Styled AR Emoji

Samsung Electronics and Disney on Friday announced the availability of new Disney characters on the AR Emoji feature of the recently launched Galaxy S9 and Galaxy S9+. Starting March 16, coinciding with global availability in launch markets, users of the two flagship handsets will be able to access Mickey Mouse …

Is MWC still the most relevant show for the mobile industry?

“The most relevant event in our industry,” is how Jose Maria Alvarez-Paellete, Telefonica CEO, described Mobile World Congress (MWC) 2018. Over the past decades, MWC has evolved from an annual shindig for industry executives into one of the biggest technology events in the world. It has long outgrown its previous …

You’re paying too much for your smartphone, says MediaTek

You’re paying too much for your smartphone, whether it’s theiPhone X,Samsung Galaxy S9 or even the mid-range-pricedOnePlus 5T, says chipmaker MediaTek. The Taiwanese semiconductor company is preparing its Helio P60 chipset, which it says will power “the new premium” tier of smartphones, promising more value for your money. It defines …